Late or No-Shows

As space is at a premium, Athletes must be on-time for training sessions. Late arrival diminishes the Athlete’s time with GFT Staff and the training. Training sessions will not be extended for late arrivals. Players must be prompt, sessions do not run over. Should a session run over time, the player will not be charged extra as the decision to run over is made at the discretion of the skills trainer.
General Policy: Please Call, Text, or E-mail 24 hours in advance of a scheduled session that you cannot make or you will be charged for the lesson. Payment must be received in person or via a confirmation e-mail prior to the first day of training for each new training package. Refund Policies: Students who wish to withdraw from a class less than one week prior to the start date will receive credit which may be applied to any future GFT activity. In general no refunds or credits will be issued after the class begins.
Cancellations
You MUST cancel within 24 hours of a skills session or you will be charged for the specific date missed. There are players on a waiting list who can fill your spot if you give us notice. If a player with a current package does not train for more than 2 weeks in a row, their sessions will start to be marked off each week of not showing.
Inclement Weather
Sessions missed by choice of the athlete due to inclement weather without a doctor’s notice will not be refunded or made-up. For those sessions cancelled by GFT due to inclement weather, GFT will offer 1 alternative make-up session only.
Rain
Days of rain you will receive a text & e-mail regarding the plan to train or cancel by GFT staff before 2:30pm. If you wish to call Jeremie instead, please do so @ 214-770-1163. You will not be charge for Private Individual, Private Group or Small Group sessions unless you are signed up the 6-week $100 package.
Our trainers may not train outside of Global Fútbol Training employment. Please do not jeopardize their employment or your training future with GFT by asking them to do otherwise.
If you find we do not have the fit you are looking for, please let us know. We will work with you and our trainers’ schedules to accommodate your training and schedule needs. We make every effort possible to offer the best training in the DFW Metroplex at times and locations that are best for our clients. Note: Discovery of violation of this policy is grounds for immediate dismissal of both parties. Thank you!
Policies are subject to change at any time and without notice. However we make every effort to keep our athletes and their parents (for minors) informed of any and all impending changes. This is a General Policy summary. For more specific policy information, please click on any of the above links for more detail.

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